Safeguarding & Support Services
Our Pastoral Mentor works with our children to support them emotionally. Staff or families can refer children or children can refer themselves. Our Pastoral Mentor may work 1:1 or with a small group of children on issues including anxiety, behaviour, confidence and self-esteem and also support children who have been through big life events including adverse childhood experiences. Please see your child’s teacher for further information.
Access advice and information about specific areas of keeping children safe
A directory of support services - local and national services to support children and families.
Further organisations are detailed below.
COVID Advice & Support for Families
The NSPCC website has a lots of advice for parents on how to support your child through this lockdown from being home alone, being safe online, talking to your child if they are worried about COVID-19 to managing tantrums, working through family tensions and taking care of your own mental health.
General
| Keeping Bristol Safe Partnership The partnership is a group of people that discuss the best ways to keep Bristol safe. They look at keeping children safe, keeping adults safe, and how to protect whole communities. | 0117 903 6444
Anyone can call First Response if they are concerned about a child or young person or if they think they need support. |
| Keeping Children Safe in Education Statutory guidance for schools and colleges published by the Department for Education | Info and advice on:
Children’s counsellors 0800 1111 |
| Information, resources and advice on keeping your child safe NSPCC 24 hour Helpline: 0808 800 5000 (free from a landline) NSPCC Text helpline: 88858 (service is free and anonymous) | Emergency Services - 999 |
| Police non-emergency 101
You should call 101 to report crime and other concerns that do not require an emergency response. | NHS 111 is here to make it easier and quicker for patients to get the right advice or treatment they need, be that for their physical or mental health. 24 hours a day, 7 days a week. |
| Domestic Violence | |
| Domestic Abuse Bristol City Council Getting support including support for:
| Support for women who experience or have experienced domestic violence
Next Link domestic abuse telephone help lines are open 8:30am – 5:30pm Monday to Friday and 9:30am – 1:00pm on Saturday 0117 925 0680
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| Bristol Against Violence and Abuse Includes information on:
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| If you need urgent police help through the 999 service but cannot speak Call 999, you will be connected to a phone operator who will ask which service you need.
On a mobile:
On a landline phone:
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| Food | |
| East Bristol Foodbank Office Address Only ebfoodbank@crisis-centre.org.uk
| South Bristol Food Bank Refresh 81 East Street Bedminster BS3 4EX
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| St Paul’s Children’s Centre Food Club A weekly club which will provide local families with young children a range of affordable food. Families can gain an annual membership for £1 and then be able to purchase a selection of groceries worth £10-£15 for just £3.50 per week. | North Bristol Food Bank c/o Ebenezer Church |
| Child Exploitation | |
| Parents Against Child Exploitation Support for parents and carers whose children are being exploited by offenders outside of the family.
| Reporting Child Sexual Exploitation Signs of CSE and reporting it |
| Young Carers | |
| Young Carers Bristol City Council Information on how BCC can support young carers
| Providing help and support to children aged 8-18, their families and professionals working with young carers in Bristol and South Gloucestershire |
| Information on what private fostering is and the law around sharing private fostering arrangements with the Local Authority |
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| Female Genital Mutilation | |
| Information and advice on getting support from FGM | NHS information and information about Bristol Community Rose Clinic which is a community-based service that provides specialist care and support for Bristol women who are experiencing problems because of FGM.
To book an appointment, call 07813 016 911 or email bristolrose.clinic@nhs.net. This is a secure email and confidential line where you can leave your contact details. |
| Homeless or at risk of being homeless | |
| Offering a wide range of help and advice on all housing and homelessness issues
0344 515 1430 | Information and advice on seeking support for temporary accommodation |
| Other | |
| Advice and support to empower anyone experiencing a mental health problem
| Free, specialist legal help to people who need it most in the SW England & S Wales areas; providing access to justice in social welfare law
0117 924 8662 mail@bristollawcentre.org.uk |
| Free and confidential information, advice and services to support around problematic drug or alcohol use
0117 987 6000 | Violent Extremism and Radicalisation Information and what can you do if you have any concerns about someone you know |
| Information and support for people where crimes have been carried out against someone because of their race, religion, sexuality, disability or gender
| Human Trafficking and Modern Slavery What to look out for and how to report it
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